"Here's an incredibly important principle. You cannot communicate complicated information to large groups of people. As you increase the number of people, you have to decrease the complexity of the information. Congregational rule, when you're trying to make a complicated decision, works against the principle. So consequently, the guy with the microphone and the clearest message always wins. The most persuasive person in the room is going to win. Whether right or wrong."
He was asked about criticisms that some churches seem so corporate in their leadership structure with the pastor as CEO. He says there is a sound principle behind the structure: “‘Follow me.’ Follow we never works. Ever. It's ‘follow me.’ God gives a man or a woman the gift of leadership. And any organization that has a point leader with accountability and freedom to use their gift will do well. Unfortunately in the church world, we're afraid of that. Has it been abused? Of course. But to abandon the model is silly.” I would add that we can find many that are afraid of that concept outside the church as well. It's often why we see leadership theory taking strange twists and turns in the literature today. Learning to operate without abusing the influence or power that goes with leadership at any level, requires a proper perspective as to why you are leading in the first place.